No returns form? No problem; simply include a note with your name, order number and reason for returning inside the package. Your order number can be found on your order confirmation and shipping confirmation emails.
Articles in this section
- What is your returns policy?
- How do I return an item?
- Have you received my return?
- How long will it take for my refund to be processed?
- Can I exchange items?
- I don't have a returns note, what should I do?
- Can I return multiple orders back to you in one parcel?
- Can I send something back that I purchased in the Faversham store?
- I think my item is faulty, what should I do?
- Can I return my mask if you have fitted prescription lenses for me?